Shipping and Delivery Policy
STANDARD SHIPPING TIME
Due to a large number of orders - processing time is extended by one week.
Please allow 3-5 business days for order processing. Processing includes checking, packing, and sending your orders to the post-office. After all these procedures, the tracking number will be provided to you. Processing time should be added to the total delivery time.
On very rare occasions, the delivery may take longer than the standard shipping time stated above. Most of the delays are caused by the customs, that, unfortunately, we can’t control. We seek your patience and understanding should this happen.
We strive to only ship complete orders. However, in particular cases, your order can be split into several packages. This is mainly caused by different supply warehouse’s locations. In this case, you will be provided with two or more tracking numbers.
In most cases, customs fees do not apply. The customer is responsible for all customs fees should this happen. Please contact your local customs agency for more information.
TRACK YOUR ORDER
Once your order has been shipped, we will automatically send you a shipment confirmation email that includes the tracking number.
* Business days
** Exceptions apply. Unfortunately, due to some specific customs procedures, the delivery to some countries is not available at this time. These countries include Algeria, Tunisia, Albania, Kosovo and some others. We are sorry for this temporary inconvenience.